Component Level Repair

The bottom line of economic repair

When a connector or other integral component on your laptop fails, the chances are that the whole motherboard will need to be replaced. Outside warranty, that's expensive for you - and it may well put your laptop beyond economic repair.

Or will it?

Toshiba laptop repair to component level

This has been the familiar story until now. Topaz has been appointed by Toshiba to carry out many of the most commonly occurring repairs to connectors (and certain modem chips) at component level, one of very few service companies in the UK to be authorised to do so.

This means for example that outside warranty a broken USB, modem, LAN or power connector no longer need mean the end of the line for your laptop.

The end result is that the cost of repairs for Topaz customers is lower on average because an expensive part can now be repaired rather than having to be replaced.

For businesses, it is particularly important because it means that the total cost of ownership of Toshiba laptops is lower in the long run.

If your Toshiba laptop has a defective USB, modem or power connector there's no need to replace the entire motherboard. Call Topaz Support on 0844 800 2835 or complete the on-line Service Request for more information on component level repair.

The Topaz Service Promise...

Topaz is the UK's leading repairer of Toshiba laptop and notebook computers. We are a Toshiba Authorised Service Provider and service only Toshiba computers.

"For upgrades and repair,
in or out of warranty, you can entrust your Toshiba to Topaz"

Warranty Repairs

TOPAZ will use its best efforts to repair your faulty laptop within 3 business days of the day following its receipt, subject to parts availability. This is an enhancement to the normal Toshiba warranty terms and conditions. Collect & Return (inc packaging) within mainland UK is included free of charge.

Non-Warranty Repairs

TOPAZ will promptly repair your laptop at competitive rates, subject to parts availability.

If required, TOPAZ can arrange collection from any mainland UK location. Same day collection if requested before 12 noon. There is a nominal fee for this service

And..

We will fit memory, wireless network or any other hardware upgrade that you require, FREE OF LABOUR CHARGE whilst your laptop is in for repair, subject to parts availability.

We will keep you informed of the repair status at all times.